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Patient & Visitor Information : Patient Rights & Responsibilities


It is your right as a Medcare Hospital Patient:

1.   To be informed of your rights in an understandable manner.
2.   To be informed ( patient & families) about the care and services of the healthcare       organization & how to access those services.
3.   To have considerate and respectful care consistent with your personal values and       beliefs and to have access to spiritual and religious support.

4.   To have care that is respectful of privacy.
5.   To have your valuables and personal belongings       safeguarded.
6.   To be protected from any type of assault while patient.
7.   To receive appropriate protection if you are a vulnerable       child, disabled individual, and / or elderly.

 
     
   MEDCARE NEWS

Medcare Celebrates its 2nd Anniversary and applauds all staff and stakeholders for their valuable cooperation.


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  Medcare Hospital achieves Joint Commission International Accreditation within 7 months of commissioning.
  Medcare Hospital boosts its confidence in its staff and also the talents as it celebrates the achievement of JCI accreditation within a span of 7 months which is absolutely an event to keep the flags of success flying high.

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Medcare is glad to announce the joining of Dr. Mohammed Salah Mohammed Consultant Internist and Nephrologist. For more information please call
04 4079101.
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Dr. Sameer Sajwani, MBBCh, LRCP,SI, ECFMG & MRCPCH
Specialist Pediatric Cardiologist is available for Consultations at Medcare. For more info. Pls. call
04 4079101

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Dr. Belkais - Specialist Dermatologist with excellent experience in the field of Skin Care and Laser Therapy available for Consultation and advance treatment. For more information please call 04 4079101 / 226.
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Medcare Medical Centre opens in Mirdiff, Dubai. A multi medical practice centre opens its doors to the community of Mirdiff with highly talented medical professionals and full fledged support from Medcare Hospital.

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Medcare is glad to announce the joining of Dr. Emad Fayyad, Consultant Gastroenterologist and Hepatologist available for Consultation at Medcare Hospital, Dubai. For information and appointments please call 04 4079100 / 4079145


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4th Blood Donation Campaign at Medcare Hospital


Medcare Hospital in conjunction with Sharjah Blood bank conducts 4th bloo donation campaign at the hospital premises on 16th November 2009. Medcare Staff whole heartedly participated by volunteering to donate blood.


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Medcare Hospital hosted ‘World Diabetes Day’ for the community of UAE on 14th of November

As part of the global campaign, Medcare Hospital organized a special ‘World Diabetes Day” on 14th of November to all its visitors in an effort to create awareness of the disease.  The program consisted of Free Blood Sugar testing from 9 AM till 4 PM followed by a seminar on Diabetes by Dr. Mohammed Salah Mohammed and a few giveaways were distributed to the patients as well. Additionally, in support of the World Diabetes cause all Staff at the Medcare Hospital wore badges and armbands with the World Diabetes Day logo while some even wore blue dresses to express their solidarity to the event.

 


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Medcare Hospital Team visits Rashid Pediatric Therapy Centre on World Children’s Day

As part of Medcare Hospital’s Corporate Social Responsibility Program, on 23rd November, 2009, Medcare Hospital Team visited the children at the Rashid Pediatric Therapy Centre. This initiative was done purely asper the generous directives of the Senior Management team from Medcare Hospital to spread awareness to the Community regarding Children’s Day which was on 20th November 2009. However, since this date was a Friday, the Medcare team scheduled the program on 23rd November 2009 to suit the convenience of the Centre.

On the day, the Medcare team arrived at 10:30am where they had a brief meeting and interaction with the Head Teacher – Janette S Graham and the Senior Therapist Team from Rashid Pediatric Therapy Centre.

Dr Lubab - Pediatric Dentist from Medcare Hospital consented to conduct a check up in the future upon mutual agreement for all the students of the centre when necessary. She noted that an intervention by a Pediatric Dentist would be very beneficial for some of the students she had met. It was a learning opportunity for her to understand the background of how special needs children are trained and prepared to become a part of the mainstream of society.

Dr Ayman, Consultant Neonatologist, Medcare Hospital, commented, "It is necessary to bring in awareness regarding the Centre to practicing Doctors and mainly other Neonatologists in UAE regarding the activities undertaken by centres like Rashid Pediatric Therapy Centre and similar entities. Such measures will be helpful for them to advice the parents of a newborn baby with special needs, where to send them for occupational therapy, speech therapy, physiotherapy etc with a specialized focus on early intervention in infants and small children".

The Medcare team was also taken for a brief tour of the facility by the Head Teacher and Senior Management Team. Additionally they were deputed in each available class room for 10 – 15 minutes to spend time with the Children and participate in regular programs under the supervision of the Class Teacher who showcased some of the work done by the students as well.


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Medcare Hospital in conjunction with Sharjah Blood bank conducts 4th blood donation campaign at the hospital premises on 16th November 2009. Medcare Staff whole heartedly participated by volunteering to donate blood.


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8.   To have all your information kept confidential and protected from loss or misuse.
9.   To have respectful and compassionate care if your condition is terminal.
10. To be given information on how to gain access to clinical research, investigation or       clinical trials involving human subject if this healthcare organization is currently       involved in any of these.
11. To be informed of how you would be informed and protected if you participated in any       clinical research, investigations, or clinical trials.
12. To be informed of the health care organization’s policy on complaints, conflicts, and       difference of opinions about patient care and your right to participate in these       processes related to concerns about your treatment or care.
13. To expect staff to understand your rights.
14. To have informed consent (what will happen in the cause of treatment) explained in       an understandable way to have adequate understandable information for you and       your family about your illness, proposed treatment and care provides in order to make       care decisions.
15. To give general consent for treatment and have the general scope and limits of this       consent explained.
16. To expect to be asked for an informed consent before surgery, anesthesia, use of       blood and blood product, and other high – risk treatment and procedures, clinical       research, investigation, and trial.
17. To be informed of any conflicts of interest involving the health organization and your       care.
18. To participate (patient & family) in the care process.
19. To expect information on how you and your family will be told about medical conditions       and treatment and how to participate in care decisions if desired.
20. To refuse or discontinue treatment.
21. To expect UAE law and culture to be followed regarding withhold/withdraw life –       sustaining treatments.
22. To have any pain properly assessed and appropriately managed.
23. To be informed of treatment charges.
24. To know the names of your physician and care Providers.

It is your responsibility as a Medcare Hospital patient:
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1. To provide all personal and family health information     needed to provide you with appropriate care.
2. To participate to the best of your ability in making decisions     about your medical treatment, to follow instructions and     comply with the agreed upon plan of care.
3. To accept the consequences of not accepting care     recommendations from the provider or not following the     plan of care.

 
 

4. To ask questions to your physician or other care provider if you desire a transfer of care     to another physician, caregiver or facility.
5. To show respect and consideration of others receiving and providing care.

 
 

6. To observe facility policies and procedures including those regarding smoking, noise,     number of visitors and visiting hours, and use of mobile phones.