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Quality @ Medcare Hospital

Medcare hospital is built on pillars of quality, the Quality Management Department was one of the first departments to be established before the official opening of the hospital with the purpose of building a total quality management structure that support quality improvement and patient safety functions and achieve the hallmark of quality improvement which is Joint Commission International Accreditation.

 

Performance Improvement Program

The QMD has established Performance Improvement program, based on data collection and statistical analysis to evaluate performance, measures outcomes, identifies areas for improvement, and determines priorities. Measurable Performance Improvement activities are prioritized in collaboration with the hospital administrative and clinical leadership.

Generally the Quality Management Department coordinates and oversees the functions of Quality Improvement and Quality Assurance at Medcare Hospital.

The purpose and functions of Quality Improvement are:

• To assess and improve performance and thus produce the best quality and safe patient    care and outcomes
• To identify customers (internal, external)
• To monitor and evaluate all providers, care settings, and types of services

The purpose and functions of Quality Assurance are:

• To meet and monitor DOHMS regulatory requirements and JCIA standards
• To develop profiles and management reports


Education and Training

In keeping with the Quality Management Department's commitment to education, the Department organizes presentations, workshops and conferences, including programs on quality improvement, patient safety, FOCUS-PDCA, Measurements. Faculty for these programs included the quality management department staff and quality consultants from our consultancy network such as Euro health systems.


Accreditation

Medcare Hospital have established a strategic plan of maintaining Joint Commission International Accreditation (JCIA). The preparation for JCIA has started long before the official opening of the hospital to make sure that the hospital structure and systems is built based on the standards.

The department accomplishes this by:
• Leading and facilitating the Joint Commission International Accreditation (JCIA) project
• Providing technical assistance to hospital departments, committees, and task forces
• Keeping and interpreting JCIA standards
• Conducting audits and evaluation
• Analyzing trends
• Facilitating the quality process
• Monitoring internal as well as external functions of Medcare Hospital
• Conducting Continuous Quality Improvement projects and activities
• Conducting quality improvement training and education for all hospital staff
• Clinical audit and Monitoring
• Research and Development
• Oversight of facility safety
• Policy and procedure development and control
• Risk and safety management

 
     
   MEDCARE NEWS

Medcare Celebrates its 2nd Anniversary and applauds all staff and stakeholders for their valuable cooperation.


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  Medcare Hospital achieves Joint Commission International Accreditation within 7 months of commissioning.
  Medcare Hospital boosts its confidence in its staff and also the talents as it celebrates the achievement of JCI accreditation within a span of 7 months which is absolutely an event to keep the flags of success flying high.

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Medcare is glad to announce the joining of Dr. Mohammed Salah Mohammed Consultant Internist and Nephrologist. For more information please call
04 4079101.

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Dr. Sameer Sajwani, MBBCh, LRCP,SI, ECFMG & MRCPCH
Specialist Pediatric Cardiologist is available for Consultations at Medcare. For more info. Pls. call
04 4079101


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Dr. Belkais - Specialist Dermatologist with excellent experience in the field of Skin Care and Laser Therapy available for Consultation and advance treatment. For more information please call 04 4079101 / 226.
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Medcare Medical Centre opens in Mirdiff, Dubai. A multi medical practice centre opens its doors to the community of Mirdiff with highly talented medical professionals and full fledged support from Medcare Hospital.

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Medcare is glad to announce the joining of Dr. Emad Fayyad, Consultant Gastroenterologist and Hepatologist available for Consultation at Medcare Hospital, Dubai. For information and appointments please call 04 4079100 / 4079145


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4th Blood Donation Campaign at Medcare Hospital


Medcare Hospital in conjunction with Sharjah Blood bank conducts 4th bloo donation campaign at the hospital premises on 16th November 2009. Medcare Staff whole heartedly participated by volunteering to donate blood.


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Medcare Hospital hosted ‘World Diabetes Day’ for the community of UAE on 14th of November

As part of the global campaign, Medcare Hospital organized a special ‘World Diabetes Day” on 14th of November to all its visitors in an effort to create awareness of the disease.  The program consisted of Free Blood Sugar testing from 9 AM till 4 PM followed by a seminar on Diabetes by Dr. Mohammed Salah Mohammed and a few giveaways were distributed to the patients as well. Additionally, in support of the World Diabetes cause all Staff at the Medcare Hospital wore badges and armbands with the World Diabetes Day logo while some even wore blue dresses to express their solidarity to the event.


 


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Medcare Hospital Team visits Rashid Pediatric Therapy Centre on World Children’s Day

As part of Medcare Hospital’s Corporate Social Responsibility Program, on 23rd November, 2009, Medcare Hospital Team visited the children at the Rashid Pediatric Therapy Centre. This initiative was done purely asper the generous directives of the Senior Management team from Medcare Hospital to spread awareness to the Community regarding Children’s Day which was on 20th November 2009. However, since this date was a Friday, the Medcare team scheduled the program on 23rd November 2009 to suit the convenience of the Centre.

On the day, the Medcare team arrived at 10:30am where they had a brief meeting and interaction with the Head Teacher – Janette S Graham and the Senior Therapist Team from Rashid Pediatric Therapy Centre.

Dr Lubab - Pediatric Dentist from Medcare Hospital consented to conduct a check up in the future upon mutual agreement for all the students of the centre when necessary. She noted that an intervention by a Pediatric Dentist would be very beneficial for some of the students she had met. It was a learning opportunity for her to understand the background of how special needs children are trained and prepared to become a part of the mainstream of society.

Dr Ayman, Consultant Neonatologist, Medcare Hospital, commented, "It is necessary to bring in awareness regarding the Centre to practicing Doctors and mainly other Neonatologists in UAE regarding the activities undertaken by centres like Rashid Pediatric Therapy Centre and similar entities. Such measures will be helpful for them to advice the parents of a newborn baby with special needs, where to send them for occupational therapy, speech therapy, physiotherapy etc with a specialized focus on early intervention in infants and small children".

The Medcare team was also taken for a brief tour of the facility by the Head Teacher and Senior Management Team. Additionally they were deputed in each available class room for 10 – 15 minutes to spend time with the Children and participate in regular programs under the supervision of the Class Teacher who showcased some of the work done by the students as well.


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Medcare Hospital in conjunction with Sharjah Blood bank conducts 4th blood donation campaign at the hospital premises on 16th November 2009. Medcare Staff whole heartedly participated by volunteering to donate blood.


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Medcare Hospital utilizes the principles of Continuous Quality Improvement in its Quality Management system and service provision. This model is operationalized by:
• Strategic planning
• JCIA project implementation
• Identification of goals and objectives
• Implementation of the Continuous Quality Improvement process: (FOCUS-PDCA)
• Measurement of progress and goals
• Monitoring outcomes and trends